Heart rate zones not showing off

[Binneke]

I can't see the stripe under or up the heart, for the zones?

Moderator edit: Clarified subject

[YojanaFitbit]

I've noticed you are new around @Binneke, so let me give you a warm welcome to our Community! 

Excellent question! Heart-rate zones help you target the training intensity of your choice. Usually, you get that information while you're working out. Have you noticed if your Surge shows those details in your training routines? 

 You can restart your Surge if you wish to see if this helps! Please keep me posted!

I'll be around! 

[Binneke]

Hello,

Thanks for your reply.

The heart zone indicator functioned very well in the beginning but now it does not indicate anymore weather I'm burning fat or I'm in the peak zone.
It only indicates heart beats.
I have the fitbit surge for 14 days only.

Kind regards

Alain De Loecker

[Binneke]

The heart zone indicator functioned very well in the beginning but now it does not indicate anymore weather I'm burning fat or I'm in the peak zone.
It only indicates heart beats.
I have the fitbit surge for 14 days only.

[YojanaFitbit]

Hi @Binneke! Thanks for the details! 

In order to help your little buddy please perform a restart to your Surge as I mentioned above and change the HR Settings on your Surge to "On" sync it and then change it to "Auto" and sync it again. Then you can test it out and let me know how this works for you.

Give it a try and keep me posted!