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Home button and reset not working cant even get my surge to sync to the app really annoying

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‎05-18-2018 19:39

‎05-18-2018 19:39

This is my third and quite possibly my last surge can't get it to reset or sync

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2 REPLIES 2

‎05-18-2018 19:56

‎05-18-2018 19:56

Really hard to detrimen your question when it was the title of the post

 

Try a restart

Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1


If that doesn't help Contact Support.
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎06-09-2018 08:37

In response to WendyB

‎06-09-2018 08:37

If the left button doesn't work, you can still do a shutdown through the settings. this will also reset the hardware. 

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