11-06-2016 09:09
11-06-2016 09:09
I live on the east coast in the New York timezone and noticed my hourly activity goals had shifted from 9-6 to 8-5.
Fitbit Help says to either adjust the settings in the app or to adjust it via the fitbit.com dashboard. Two problems occured:
First, fitbit.com dashboard has no option to adjust Hourly Activity Goals in the device settings.
Second, adjusting the goal in the app will do nothing because the timezone has bugged out.
Solution: In the app, go to Account and then open Advanced Settings. Turn off Automatic Time Zone, then turn it back on and sync. This should fix any problems regarding hourly tracking of steps and allow you to adjust your hourly activity goal as well.
11-06-2016 09:27
11-06-2016 09:27
I have been having the same problem today with my Alta. Your solution worked. Thank you.
11-06-2016 10:06
11-06-2016 10:06
Same problem with my HR - tried turning off the auto time zone, but the app keeps changing back the time from 9/6 to 8/5. And, even though I know when the 8 lights up, it's actually 9, it's very annoying! Dashboard on the .com site is still 9/6, it's just the app. Any other suggestions?
11-06-2016 10:56
11-06-2016 10:56
11-06-2016 12:52
11-06-2016 12:52
I agree - it's annoying. That solution of turning off automatic time zone did not work for me. Hopefully they'll figure it out soon.
11-06-2016 18:58
11-06-2016 18:58
Turning off automatic time zone did not work for me either.
11-06-2016 19:13
11-06-2016 19:13
I used the bed time of 10:01pm and the wake time of 5:29am and it worked. I could not use 10:00pm and 5:30am. Go figure