04-26-2017 23:25
04-26-2017 23:25
Where are the hourly reminder to move alarms on the surge? If the surge doesn't have them, what a waste of $250.
Best Answer04-26-2017 23:33
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
04-26-2017 23:33
As it says in the following help file, the Surge doesn't have reminders to move:
https://help.fitbit.com/articles/en_US/Help_article/1986/
Sorry if this means you think you have wasted your money. Are you able to return it to the store for a refund?
Best Answer04-27-2017 08:43
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-27-2017 08:43
Hey, hey, @SunsetRunner, @SteveH! Thanks for stopping by. Like our good friend, suggested if the product is not what you expected or has the features you want, you should return it and then get one that has the Reminders to move.
Did you buy the product directly with us or with a retailer?
Let us know!