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How do I change my country in the Fitbit app?

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‎10-23-2016 01:44 - last edited on ‎10-21-2021 08:14 by Fitbit Moderator

‎10-23-2016 01:44 - last edited on ‎10-21-2021 08:14 by Fitbit Moderator

Hi. I absolutely love my new TOY and being on these forums has helped a lot since most people ask questions I also have.

Just wondering, is it possible to change my COUNTRY to South Africa?

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎10-23-2016 02:25

‎10-23-2016 02:25

Hi, @ThullyK, you can do that on your web based profile.  Follow this link .

 

I love my Fitbit TOYS too!

 

Welcome to the Community!

Sense, Charge 5, Inspire 2; iOS and Android

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‎12-15-2016 08:45

‎12-15-2016 08:45

Need the food groups as well.  Doesn't help when under africa there isn't 1 african country. 

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‎04-14-2021 05:50

In response to Julia_G

‎04-14-2021 05:50

Hi - Yes I can add my address that I live in South Africa, BUT it still shows USA  for all the other settings. Like my wrist band broke and I want to order a new one - it only gives me the USA States to deliver it to... that is a problem.

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‎04-19-2021 05:19

In response to Elmarie04

‎04-19-2021 05:19

Hello @Elmarie04 and welcome to the Help forum.  Fitbit never sold replacement bands for the Surge.  There are third party vendors that sell replacements on Amazon.  Changing a band involves some fine screwdrivers and some delicately placed glue.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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