So I was in kickboxing last night and this happened in the middle of class. If there's no replacement bands for the surge, how do I fix this?? I've had it for about a year at most and can't afford to pay another $250 for replacement I already tried Taking out the screws and put the band back in with the screws on top but it still keeps coming out. Help please!
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A warm welcome to the Fitbit Community @Trisqit! Fitbit Surge doesn't have replaceable bands, sorry what happened with yours. In this case it's best to contact Customer Support, so they can give you the options that you have at this point.
See you around! 
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The same thing happened to mine. I need a resolution, as well. 😞
@Trisqit wrote:So I was in kickboxing last night and this happened in the middle of class. If there's no replacement bands for the surge, how do I fix this?? I've had it for about a year at most and can't afford to pay another $250 for replacement I already tried Taking out the screws and put the band back in with the screws on top but it still keeps coming out. Help please!
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
What a great day to step into the community @divansta! I agree with @dogenzenji, it's best to contact Customer Support in these situations, so they can see the option that you have. Please try that and come back to keep giving your feedback about Fitbit products.
I'll be around! 
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