How to set "Move Reminders" on Surge?

[Classybyrd]

Hi all 🙂

How do I set up a reminder to move every hour on a FitBit Surge? Have tried following instructions but to no avail.

Want to make sure I get up from my desk and move around.

TIA 

Moderator edit: format

[SteveH]

I'm afraid you can't. The reminder to move feature is currently only available on the Alta, Charge 2 and Flex 2. It is coming soon to the Blaze but fitbit have made no announcement about bringing it to the Surge.

[Classybyrd]

Ah poo! Thanks Steve 🙂

[MariamV]

@Classybyrd thanks for your suggestion. Add your votes and comments on Reminders to Move for Surge and Charge HR about adding reminders to move for Surge, cause just like @SteveH said it's not currently available for Surge.

Good luck! 

[ursijaz]

This is unbelievable, Surge is the most expensive version of the Fitbit produt and must have all the features of the cheaper products. All they need is a sofware update to provide that feature. 

[MariamV]

@ursijaz thanks for your feedback. Please note that our devs and engineers are always working on enhancing Fitbit trackers through firmware updates. However, we don't have any specific time frame for when or if  this will get implemented. Make sure that you add your comments and votes in the idea linked above. 

Catch you later! 

[LABigDog]

Is updating the Surge to remind you to stand up going to be addressed? Disappointed that I upgraded from the Fitbit One for a lot more money and the cheaper solutions have this function. Will be reviewing other activity monitor solutions, maybe time to move on from Fitbit.

[Honavar]

We are busy on projects! It is easy to lose track of the time, consequently, a move reminder would be greatly appreciated. It may be a feature to motivate prospective Fitbit customers. Thanks for your attention to this very important issue.

[Honavar]

A decision not to include "a move reminder" which may only be a matter of program update, is not a solution. It is a business decision and one not in the favour of Surge owners.

[MariamV]

@LABigDog @Honavar thanks for stopping by and sharing your thoughts. I agree, this functionality would totally rock! Please guys, I really wouldn't like to give you false expectations by giving you an ETA on this. Give time to the idea to gain momentum; this feedback would be awesome to have in the Feature Suggestion itself. Add your votes and comments on Reminders to Move for Surge and Charge HR.

Thanks again for you patience my fellow Fitbitters! 

[satyadeep]

A workaround to achieve this is to set the timer to say 1 hour if you want to be reminded to move after 1 hour.Your fitbit would vibrate after it times out and you can move. And then set the timer again for the next hour.

[LABigDog]

Sorry, don't consider that a workaround, I can also set a timer on my phone or put an egg timer on my desk. I can also put a buzzer on the seat of my chair; I just think it should be addressed as a feature, looking for other watches and solutions. I'm disappointed with the Surge.

[Cd118]

No - Surge hasn't updated in over a year and a half.

Moderator edit: word choice

[cmcdavecan]

Would love customizable reminders on Fitbit surge.  A pity the cheaper ones provide this, but the most expensive one doesn't? Developers, here is an opportunity to show you earn your keep! Especially nice would be to copy the option from your other models that sends a reminder like  "only 20 (or however many)  more steps to reach your hourly goal!"

Moderator edit: format

[MariamV]

Greetings everyone!

@satyadeep @LABigDog @Cd118 @cmcdavecan

Thanks again for your feedback guys!  Here at Fitbit, we truly appreciate your comments on new features in our trackers. At the moment there are no updates for this feature; nevertheless, I recommend keeping an eye on the feature: Reminders to Move for Surge and Charge HR.

This board is constantly reviewed by our devs. However, I's like to let you guys know that there is no ETA for when or if this will get implemented. Thanks again for your patience!

[Pah_ambler]

I really hope they add this feature soon!

[MariamV]

Thanks for stopping by and for your feedback @Pah_ambler! Make sure you also give us your feedback in the Feature Suggestion called: Reminders to Move for Surge and Charge HR. In that way our devs and engineers can look at your comments there. 

Thanks for your understanding and patience with this. Catch you later! 

[DUDA]

I agree!  Paid enough $ for it not to have this feature

[TheWolff]

Fitbit's refusal to update Surge with current features of newer, cheaper watches shows blatant contempt for the users willing to pay the most for the "best" product. I will not be bullied into buying the latest and greatest, nor will I reward such behavior with a repeat purchase.

[LABigDog]

Well said!!!