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I dont know what to do cant connect to my phone?

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‎05-04-2017 18:06

‎05-04-2017 18:06

I had the HR but I just got a surge and it's won't charge at all so I can't get it connected to my phone cause it's charge is to low so I been trying to charge it but it won't charge I donr have a clue what to do?

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‎05-04-2017 20:50

‎05-04-2017 20:50

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...


Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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