I want my Surge Tracker Sleep Stats Back!

[JPC62]

Missing Surge Tracker Sleep Stats

Sometime last week, I noticed that the sleep detail in my fitbit.com dashboard became less detailed.  Up until then, the "more" function under "sleep" brought me to a screen that told me the following:

1. When I went to bed & when I left my bed
2. Showed a bar graph of each sleep mode: Asleep, Restless, Awake
3. Hovering my mouse over one of these bars showed the start and end time of each sleep mode
4. There was a summary stat that told me my sleep efficiency for that night.  For example, if I went to bed at 11:00 pm and got up at 5:00 am, I was in bed for 6 hours.  If the cumulative time I was in the dark blue asleep state was 4 hours, then the summary stat said my sleep efficiency was 66%.  If 3 hours, then 50%.  If 2 hours, then only 33%.

Current situation on fitbit.com

Except for a non-denominated bar graph, a time to bed and time arose, a total sleep duration and a total restless duration, all other details that I could see before are gone!

1. I don't know how long each sleep period is, nor how long is each restless period.
2. There is no sleep efficiency quotient; it is gone.  In order to obtain one, I have to create a formula.  Since unlike the example I gave above of being in bed for 6 hours and asleep for 4 hours, my numbers are not neatly rounded like my example.  Now I have to calculate time in bed by subtracting when I went to bed from when I got up (yesterday, I went to bed at 3:34 am and arose at 9:12 am.  Doing the math, I was in bed for 338 minutes.  The sleep summary says I was asleep for 3 hours 24 minutes, which is 204 minutes.  My sleep efficiency was then 60.35% (204/338).  I did not have to do any of these calculations to see what was happening with my sleep. I didn’t purchase a fitbit Surge Tracker to practice my algebra skills. I purchased it to do the tracking I didn’t want to track on my own.

Fitbit Android App

I was disappointed that my sleep stats were only a non-denominated bar graph on fitbit.com, but at least I could see the numbers I wanted to see on my Android fitbit app.  However, last evening, I let my phone update to the newest fitbit app.  To my great disappointment, this morning, I discovered that my fitbit. app no longer had the stats I had been receiving since December 2015. I contacted the always extraordinarily helpful fitbit advocate desk asking if I could roll back last evening’s app update, but was told that wasn’t possible. She recommended that I describe my need here and ask for assistance from the fitbit Surge Tracker Community. So, here I am.

Why do I care?  Am I just that **ahem**?

When I first got my fitbit Surge Tracker in December 2015, I thought the sleep stats were interesting.  However, after a while, I noticed that I had an awful lot of short sleep cycles and a similarly large number of sleep disturbance cycles, as well as being awake many times.  My wife said, "Yep, I've been telling you for decades that you're a very restless sleeper."  After seeing those disruptive sleep stats for about 8 months, I decided to go to a sleep clinic.  I showed the doctor my fitbit sleep stats and he said, "If those stats are accurate, you have sleep apnea that should be treated".  Given the fitbit stats, I was willing to shell out several thousand dollars for an overnight sleep study.  The next morning, after being wired to 29 monitoring nodes (I looked like a marionette lying on the ground under a pile of collapsed, tangled control strings), I learned that I stopped breathing 38 times per hour, over the 8 hour test, I stopped breathing 308 times.  That's not safe for one's heart, not even for someone like me who enjoys 50-mile bike rides with almost no effort.  I also wore my fitbit Surge Tracker to bed during the sleep study.  When I met with the sleep specialist for the follow-up appointment, she compared the official sleep disturbance graph and numbers with the ones produced by my fitbit Surge Tracker; they were almost identical.  The fitbit Surge Tracker didn't track the other 28 metrics measured by the wired nodes, but it did accurately measure the most obvious metric of my sleep disorder.  They didn't let me leave the clinic that day without being fitted with a CPAP machine.  This is a great testimonial to my fitbit Surge Tracker; it may have saved my life.

So, now that I've been successfully diagnosed, why do I care about the detailed sleep statistics no longer being available?

The benefit of the fitbit trackers are that they are like having a personal trainer with you all day long, encouraging me to move 250 steps every hour, getting me up and down those stairs, etc., etc.  Before the tracker, I knew when I exercised, or at least I thought I did.  I'm not a journal keeper and don't want to be one; that's one of the things I love about my tracker and my integrated Aria scale.  Every goal I've set for weight loss and body mass increase has been met in the time predicted by the fitbit dashboard.  I won't go into the stats, but let’s just say that veins and x-packs are being revealed, and my waist measurement is the same as my inseam, which it hasn't been since the late 60’s.

My fitbit encourages me to stick with my exercise regimen.  Guess what, it has also been encouraging me to stick with my CPAP sleep treatment regimen.  CPAP machines aren't a whole lot of fun to sleep with.  Sometimes, I don't want to sleep with it, just like sometimes, I'd rather not exercise.  But, when my fitbit Surge Tracker tells me that my sleep is 85% efficient when I use my CPAP machine and only 55% efficient when I don't; I'm reminded each morning that it is a good thing to uses my CPAP machine every evening, even if it is a pain in the neck.

I see that other fitbit trackers are getting enhanced sleep stats, but not the Surge Tracker. So be it, but please don't take away the detailed stats I've always used and which have greatly helped me maintain my sleep apnea treatment.

What do I want?

So, fitbit product enhancement people, at a minimum, how about applying the Hippocratic oath to my sleep stats "First, do no harm"???

I don't know if any other fitbit Surge Tracker user cares about these downgraded Surge Tracker sleep stats, if you do, please speak up.  All I know is that, I WANT MY SLEEP STATS BACK!!!!!!!

[WendyB]

Good luck!

[CherylP.]

I, also, am very disappointed to no longer find the detailed sleep stats.  I believe that they require us to pay for the premium membership in order to get what we used to receive as a standard feature.

The main reason I purchased my first fitbit, and after that one fell apart my 2nd one, was for the purpose of monitoring my sleep disturbances.

Had they told me to begin with that I would have to pay for the service, I may have just agreed to it, but it is easy to feel a little stubborn in this situation.