Il cinturino si è rotto.

[RBord]

Ciao a tutti, 

il cinturino del mio Surge, per quanto tenuto bene e con cura mi si è rotto.

Dove posso acquistarne uno nuovo?

grazie a tutti per le risposte.

[WendyB · Accepted solution]

the strap of my Surge, although well kept and with care, broke.

Where can I buy a new one?

thanks everyone for the answers.

Welcome!

They are not repairable. Contact Support and see what they can offer you. Use Help at top of forum

[Williger]

@RBord Fitbit doesn't sell replacement bands for the Surge. There are several sellers for them on Amazon, eBay, and other marketplaces. Many even include the tools necessary for removing the band. Replacing them is slightly tricky due to how the band attaches, so if you choose this route be careful and patient. There are many websites and Youtube videos. There is also a newer style silicon band for Surge I've seen that you just put the watch into, circumventing the need for future reinstallations. Try this link: https://www.google.com/search?q=fitbit+surge+band 

[Rich_Laue]

Amazon has replacement kits 

I also found them on wish.com. 

[Williger]

Yes, I'd mentioned Amazon. Here's a picture of the drop-in band I'd referenced in case helpful to find if interested, as it's available on Amazon, Wish, eBay, AliExpress, and other marketplaces. It allows you to put the tracker into the band without tools, and unlike the traditional bands also protects the back. It's a rather neat concept. You can even find homemade hand-crafted Fitbit Surge bands on Etsy. I've attached the picture of the drop-in band, hopefully, this helps!