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Inaccurate mileage for Run Cues Surge

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‎03-19-2017 12:37 - last edited on ‎03-20-2017 08:42 by Moderator Alum

‎03-19-2017 12:37 - last edited on ‎03-20-2017 08:42 by Moderator Alum

I recently changed my Fitbit from km to miles as have a marathon coming up. The lap split however is now beeping at 0.6miles instead of the usual km or mile rep. Does anyone know how to change this as as a result my pacing per mile is not being displayed accurately? Thanks for any help 😊

 

Moderator edit: Clarified subject.

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‎03-20-2017 08:41

In response to Julia_G

‎03-20-2017 08:41

Hello @GeorgiaC95! Thanks for joining us. Thanks for the tip @Julia_G! Smiley Happy

 

You can try @Julia_G suggestion, if that doesn't help, try to change it as you had it before then force sync your Surge  and finally changed back to miles and sync it again! 

 

Give it a shot and let me know if that works! Cat Wink

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎03-20-2017 02:25

‎03-20-2017 02:25

Hi, @GeorgiaC95, with your units setting on miles, try toggling run cues to time instead of distance, and then syncing your Surge.  Next set it back to distance and sync again.  I have a feeling that might work.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer

‎03-20-2017 08:41

In response to Julia_G

‎03-20-2017 08:41

Hello @GeorgiaC95! Thanks for joining us. Thanks for the tip @Julia_G! Smiley Happy

 

You can try @Julia_G suggestion, if that doesn't help, try to change it as you had it before then force sync your Surge  and finally changed back to miles and sync it again! 

 

Give it a shot and let me know if that works! Cat Wink

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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