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Is there a way to replace the band for the Surge?

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‎01-26-2017 19:58 - last edited on ‎01-27-2017 06:29 by Moderator Alum

‎01-26-2017 19:58 - last edited on ‎01-27-2017 06:29 by Moderator Alum

Can you replace band on a Fitbit surge with a Fitbit blaze band ? If not do they make a replacement band for the Fitbit surge ? If so where do I find one ? 

 

Moderator edit: Clarified subject.

Best Answer
3 REPLIES 3

‎01-26-2017 21:51

‎01-26-2017 21:51

Considering that the Surge band is glued on, no it is not replaceable. 

 

Ive also moved your Surge question to the Surge forum.

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‎01-27-2017 06:29 - edited ‎02-04-2017 06:40

In response to Rich_Laue

‎01-27-2017 06:29 - edited ‎02-04-2017 06:40

Hey @Mcarter1234 and @Rich_Laue, I hope you are doing great and enjoying some healthy activities, it's great to see you on board @Mcarter1234. Woman Very Happy

 

As @Rich_Laue mentioned Fitbit Surge doesn't have exchangeable bands, but in case that you're having issues with the band; it can be handled by our Support Team, they can take a look in your warranty options and provide you with the best possible solution for this issue. You can reach them via email, chat or calling at (877) 623-4997, they work from 4am to 9pm (PT), from Monday to Sunday.

 

I'll be around if you have more questions. Cat Wink

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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0 Votes

‎01-27-2017 06:55

‎01-27-2017 06:55

In warranty? Live chat to support and get a new watch

Out of warranty? Buy a new surge with a 25 percent discount.

Or

Youtube has videos showing how to replace the band, contrary to opinion it can be done *if* you are careful. If you break it, well it is out of warranty anyway...

Use Google to buy a third party replacement band, they are cheap

Best Answer