help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issues with Jerusalem timezone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-14-2016 02:12

‎08-14-2016 02:12

I have two issues with Jerusalem tmesoze:

1. Jerusalem timezone always switched to wrong Vilnius (GMT +3) on desktop, mobile and web after saving changes.

2. Jeruslaem timezone listed as not existing Tel-Aviv (list of tz database time zones from Wiki) on desktop, mobile and web. I guess this is typo and not expressly.

 

I think I posted to the correct place. Thank you! 

 

Best Answer
0 Votes
2 REPLIES 2

‎08-15-2016 06:26

‎08-15-2016 06:26

Hello @vadimc68 welcome to the Fitbit Community! I was reviewing and noticed that they both have the same timezone and summer/winter time as shown on the next image: 

 

timezone.png

It can be possible that your computer, phone or tablet switches to Vilnius  time zone if it is set on Auto. This setting will use your location to determine the time zone try switching this feature off and let me know how it goes! 

 

Catch you later! Woman Very Happy

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

Best Answer
0 Votes

‎08-15-2016 22:05

In response to AngelaMa

‎08-15-2016 22:05

Hello AngelaFitbit,

 

First thank you for quick respone. I double checked the issues on desktop (Windows 10) and mobile (Windows Phone 8,1) and there is the status:

1. Issue #1 reproduced in Fitbit app on Winsows 10 (see version below) fitbit.png

Steps to reproduce:

  • Set Auto off
  • Set timezone Tel Aviv
  • Restart app

After restart app show Vilnius timezone.

 

2. Issue #2 wrong timezone name Tel Aviv instead of Jerusalem - reproduced on all platforms desktop, mobile and web

 

3. In addition, I encountered new issue on mobile (Windows Phone 8.1) - auto detect timezone shows wrong Zurich (GMT +2) instead of Jeruslaem (GMT +3)

 

 

Best Answer
0 Votes