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Just got sync to work again on Android 6.0 phone with Fitbit Surge

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‎01-02-2017 07:42

‎01-02-2017 07:42

With some help from Fitbit support on Chat, I got Sync to work.  He (Philip) provided a link to an article about Android 6.0 (Marshmallow).  So I went to Settings -> Application Manager -> Fitbit -> Permissions and found that access to Storage was Off.  So I set it On and Sync brought phone's Fitbit info up to date.

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‎01-02-2017 08:06

‎01-02-2017 08:06

 

Hope you're enjoying the Forums @Bernie15329,welcome! Thanks for taking the time to provided your feedback, it's great to know that you're back on track now! This information is very useful to other users. We do have a post that provides more details in regards Android 6.0 with syncing issues. You can find more information about here in this master post. Smiley Wink

 

If you have time please check our Discussions board where you will find other members sharing their experiences and tips for an active lifestyle.

 

Have a great day, see you around! Heart

 

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