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Keep track of heart rate

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‎03-28-2017 16:55

‎03-28-2017 16:55

I bought my Fitbit specifically to track heart rate so I can show my Dr  what is going on.... 

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3 REPLIES 3

‎03-29-2017 00:59

‎03-29-2017 00:59

I'm assuming that your heart rate is not tracking. Is everything else working OK on the Surge?

 

Is the Heart Rate settings set to "auto" in your profile settings at https://www.fitbit.com/settings/device ?

 

Are you seeing the flashing lights on the back of the Surge?

 

There are some heart rate troubleshooting ideas in this help file: https://help.fitbit.com/articles/en_US/Help_article/1582/

Best Answer

‎03-29-2017 06:17

In response to SteveH

‎03-29-2017 06:17

My surge is working fine. It will show my heart rate both on surge and on
the app it's just not keeping track of it.... Tells me there is no data
Best Answer

‎03-30-2017 12:01

In response to Blah1711

‎03-30-2017 12:01

Hi there @Blah1711 thanks for posting your question and @SteveH thanks for the help! Cat Happy

 

@Blah1711 I noticed that you posted here your question too. I already give you some tips to try in your previous post.

 

I'll be around! Heart

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