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Laps not changing from miles to km

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When I first set my Surge up I configured it to use miles. I've since change to km (from the account settings). Everything works great, apart from the laps during a Free Run. These are still measured in miles. So while I'm running I get a lap vibrate on every mile rather than km. All the other measurements (pace and distance) are measured in km. Is there any way to change this?

 

 

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Glad to see you on board @benjammSmiley Very Happy

 

I noticed that some users are having issues with this specific feature, my best recommendation is contact Customer Support to open a case. They will be more than glad to provide you with proper workaround! We appreciate the feedback regarding this bug, this has not gone unnoticed and be sure that I will pass this along.

 

I'll be around if you need anything else! Smiley Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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In the Surge settings have you specifically changed the "Cues for Free Run" to kilometers as shown below?

 

temp2.png

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Thanks for your reply. I hadn't actually noticed this setting before, but unfortunately it is already set to km. Here is a screenshot:

Screen Shot 2016-11-09 at 12.37.07.png

 

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Glad to see you on board @benjammSmiley Very Happy

 

I noticed that some users are having issues with this specific feature, my best recommendation is contact Customer Support to open a case. They will be more than glad to provide you with proper workaround! We appreciate the feedback regarding this bug, this has not gone unnoticed and be sure that I will pass this along.

 

I'll be around if you need anything else! Smiley Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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