11-07-2016 04:19
11-07-2016 04:19
When I first set my Surge up I configured it to use miles. I've since change to km (from the account settings). Everything works great, apart from the laps during a Free Run. These are still measured in miles. So while I'm running I get a lap vibrate on every mile rather than km. All the other measurements (pace and distance) are measured in km. Is there any way to change this?
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11-16-2016 10:32
11-16-2016 10:32
Glad to see you on board @benjamm!
I noticed that some users are having issues with this specific feature, my best recommendation is contact Customer Support to open a case. They will be more than glad to provide you with proper workaround! We appreciate the feedback regarding this bug, this has not gone unnoticed and be sure that I will pass this along.
I'll be around if you need anything else!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
11-08-2016 20:32
11-08-2016 20:32
In the Surge settings have you specifically changed the "Cues for Free Run" to kilometers as shown below?
11-09-2016 04:38
11-09-2016 04:38
Thanks for your reply. I hadn't actually noticed this setting before, but unfortunately it is already set to km. Here is a screenshot:
11-16-2016 10:32
11-16-2016 10:32
Glad to see you on board @benjamm!
I noticed that some users are having issues with this specific feature, my best recommendation is contact Customer Support to open a case. They will be more than glad to provide you with proper workaround! We appreciate the feedback regarding this bug, this has not gone unnoticed and be sure that I will pass this along.
I'll be around if you need anything else!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.