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Logged Active Minutes Not Showing in Group

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‎01-30-2017 09:50

‎01-30-2017 09:50

Sometime this month the active minutes stopped being logged to groups. When will this be fixed.

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‎01-31-2017 04:33

‎01-31-2017 04:33

It's great to see you in the Community @aliendancer! Thank you very much for this information. I checked and apparently this is a known issue and Fitbit is working on a solution. Sorry about the inconvenience that you're having with the active minutes in your group information. The bug affects some workouts and some others look just fine. I would suggest to contact Customer Support, so they can open a case for you to document all the details.  

 

Please stay tuned to get more information about it, or to be informed about a possible fix or a workaround!

 

Thanks for understanding! Robot Happy

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