Missing run routes-surge

[JT1980]

Hi, since the Fitbit surge screen has changed formats I have lost my run routes. Distance, steps etc are still logged but gps routes have vanished, yet the setting r still ok. I have seen other messages on same topic but they relate to the old format. Have tried logging out, re-setting. How do I get this information?

[WAME]

The same question. Yesterday  no results in Exercise.

[bonroxie19]

hi there,

I too am looking for the data from my runs.  i hate that i have to go to the computer to see my run splits.  i am missing something in the new dashboard.  i must say wish i could go back to the old dashboard, but no longer seems to be an option under advanced settings.

[SantiR]

@JT1980 @WAME @bonroxie19 Welcome to the Fitbit Community! That is strange! Are you still experiencing those issue? Make sure you have updated the Fitbit iOS app to its latest version (check @MarreFitbit's steps on her post). You can also log out from the app, reboot your phone, and log back into the app. To see the routes, log in to your account, tap the "weekly exercise" tile, and you will be able to see the routes for your activities. I left a picture below showing how it looks!

Hope this helps. Let me know how it goes!