My Fitbit Surge syncs extremely difficult to my Samsung S7 Edge

[rcbeuker]

I already red the other 'wont sync' topics but nothing helps...

• I'm only syncing to one bluetooth device (the surge)
• I rebooted the surge

Sometimes rebooting the Samsung phone helps, or using classic bluetooth connection.
But most of the time i have to try for hours for a sync 

What can i do?

[SunsetRunner]

Is the device you are trying to sync to a supported device?

iOS: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_iOS.pdf

Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf

Windows: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Windows.pdf

[rcbeuker]

Indeed the Samsung S7 edge is not in the list...
Why? This is one of the most popular phones today!

Come on fitbit, add the S7 to the list!

[rcbeuker]

After a reboot of my Samsung S7 it synced immediately.
Now i have to reboot for each sync...
Maybe a small software issue?

[kathiq]

Nor is the S8 on the supported list!!:

[b-mike · Accepted solution]

The above list of supported devices is a PDF from September 2015, so it's probably well out of date. The latest compatibility checker on the website is pretty useless though.

In this day and age, if an app/device is compatible with Android, it should work on ANY device that runs a compatible version of Android. Everything else I've come across works reliably on most Android devices. It's poor software from Fitbit that is the problem...