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My Fitbit is fully charged and still loses time(clock)

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‎07-12-2017 09:14

‎07-12-2017 09:14

My Fitbit is fully charged and still loses time throughout the day.

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‎07-12-2017 13:39

‎07-12-2017 13:39

I've noticed you are new around @adsjd5, so let me give you a warm welcome to our Community. Cat Happy

 

That's odd! Thanks for confirming that your Surge is fully charge. But trackers usually loses time when they are not syncing or when time zone is incorrect. When was the last time it synced?  If it is currently syncing please check the steps on how to make sure that your Fitbit has the correct time zone.

 

Let me know if you have questions about it. Woman Very Happy

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