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My Fitbit surge not tracking all hours of sleep

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‎05-03-2017 13:59

‎05-03-2017 13:59

Why is my Fitbit only tracking 3 or so hours of my sleep? I'm at least get 6 hours or so! Really want the sleep tracking to be accurate. 

I look forward to hearing back.

 

thanks

 

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1 REPLY 1

‎05-04-2017 09:19

‎05-04-2017 09:19

Hi @Rocksammy! A warm welcome to the Fitbit Community! Woman Very Happy

 

Thanks for reporting this! This is not a usual behavior of the Fitbit Surge, can you please try to restart your Surge a couple of times an try it again. Usually it does the trick.

 

Give a shot and let me know if this helps! Smiley Very Happy

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