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My Surge Sync Issue Resolved - Surface Pro 3 and Note 5

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‎06-23-2016 12:45

‎06-23-2016 12:45

I was having problems syncing my Surge with my Surface Pro 3 and my Samsung Note 5.  I read some stuff on here that said something about conflicting Bluetooth signals.  If both devices are within a few feet of eachother they seem to cancel each other out and nobody gets the signal.  If I disable Bluetooth on one - the other gets the signal.  I can't truly explain it - but at least I'm syncing again.

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‎06-27-2016 06:09

‎06-27-2016 06:09

Welcome to the Fitbit Community and thanks for sharing your experience @cspalko! Next time it will be helpful if you can share with us the links where you got the information from. Nevertheless, it still good news. Please feel free to continue participating in the Forums.

 

I wish you an excellent week.

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