Hello @Smoke13, I'm glad to see you have joined to our Community. If the update on your tracker is not going through I recommend to restart your Surge:
- Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim.
- Let go of the buttons.
- After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on.
After you have restart your tracker, close the Fitbit app by logging out and restarting your mobile device. Once it has loaded back, log back in and try again the update.
Let me know how it goes. I'll be around if you need more help.
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