My Surge shows it's charging when it's not

[DocMRich]

I charged my Surge yesterday and noticed that after I unplugged it and put it back on my arm it still shows the little lightening bolt - as if it is still charging.  It's doing it today as well and looks like it's almost fully charged.  How do I fix this?  It makes me a little nervous because it shows nearly fully charged and I'm sure that's not accurate.  Help!!

[SteveH]

First thing to try when a fitbit misbehaves is a restart using the following procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.

[Chaspsmith]

And when that doesn't help, what?

[SteveH]

Then it's time to contact customer support:

contact.fitbit.com

[Chaspsmith]

Tech supporters are no help.  Just wat to sell