03-02-2021 15:19
03-02-2021 15:19
My husband's Surge came without a USB dongle. How big a problem is this? Can he still use it or should he return it?
03-02-2021 15:37
03-02-2021 15:37
Hi @FaithWarmheart the dongle is the bean shaped device that fits in the computer's usb port and acts as a bridge to upload data from the Fitbit to the servers. If your husband uses his smartphone to sync, he won't need a dongle. A dongle isn't included in the newer styles of Fitbit, as they were many years ago.
03-02-2021 16:04