My steps are being recorded on dashboard but not in my activity historylog.

[Tropicgood]

after i synched, the steps are registered in the dashboard but when i access the app/dashboard, i can't find the run (with GPS) in the activity history log. Any help you can provide will be greatly appreciated

[Rich_Laue]

If your seeing it on the web based dashboard, then everything has been recorded. It's the app not refreshing the data correctly.

My thoughts to try, check after each try

• Make sure the app is up to date
• Go to the Applications settings - Fitbit - Clear Cache
• log out/in
• Through apolications you can also clear data, I don't think it will be needed, your data is safe on the internet

[YojanaFitbit]

Hi there! A warm welcome to the Forums @Tropicgood! 

I noticed that @Rich_Laue has offered a good suggestion to help resolve your issue. If so, I invite you to mark this post as the solution. Marking posts as solutions is a great way of thanking another community member while also highlighting their solution so that it may be discovered more easily by other community member's facing the same questions or issues as you.

In case that you need more help, I'll be around!