My surge is not holding difficult to charge

[Judic]

I've been trying to charge my surge for three days. I've even used my boyfriends charge and it's still not charging

[HeydyF]

Welcome to the Community @Judic!  There are some instructions that I would like you to follow in order to make your Surge charge:

• Dirty charging contacts. Try cleaning them using the instructions in How do I clean my tracker?
• Faulty charging sources (USB port or plug) Try a different USB port or UL-certified wall charger. Do not use a USB hub.
• Tracker isn't connected to the charger Try reconnecting your tracker to the charging cable. If your tracker has a display, you'll see a battery icon while it's charging. Fitbit Flex lights up while charging. I
• Firmware is outdated. Try updating your tracker using the instructions in How do I update my tracker?
• A defective tracker. Try restarting it using the instructions in How do I restart my tracker?

If after try those steps your Surge still not charging, please contact Fitbit Support, I'm pretty sure they will help you out! 

Have a nice weekend.