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My surge's bluetooth is set to off automatically

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‎12-27-2017 04:25

‎12-27-2017 04:25

when i set the bluetooh option to "pair" ,  my Surge can connect to my iphone . 

but after awhile , i start the FITBIT APP in my iphone .... i found FITBIT APP can't find my Surge. 

i check the Surge bluetooth option , it's off again!! 

 

why? 

Does anyone have any ideas about this issue?  

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‎12-27-2017 12:55 - edited ‎12-27-2017 12:56

‎12-27-2017 12:55 - edited ‎12-27-2017 12:56

Hi, @HubertWu thanks for stopping by! It's great to see your participation in the forums! Smiley Happy

 

Thanks for the brief description! Check if the information on this post applies for the issue you're facing as you mentioned that you were checking the Surge Bluetooth option which is basically the way to connect Music control from your Surge but it doesn't help in regards to syncing purposes. 

 

Either way, you can try these steps to sync your Surge with your mobile device after you read those details.

 

Keep me posted. Smiley Happy

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