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My surge says I went 500k steps

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‎02-22-2016 03:09

‎02-22-2016 03:09

I took my surge off and set it aside for a day to rest my wrist. It wasn't charging. When I put it back on, it had logged 800k steps one day and 500k by 4 am the next. Now all my stats are jacked, and I have all these badges if never earn.
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‎02-22-2016 07:28

‎02-22-2016 07:28

Was by chance it by a fan?

 

You can try and remove them by using this article

https://help.fitbit.com/customer/portal/articles/758715

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-26-2016 11:00

In response to WendyB

‎04-26-2016 11:00

Welcome @jfish1976! I'm sorry to know about this. As @WendyB mentioned this may be caused if you left your tracker nearby a fan or any other device that vibrates. This vibrations, may be recorded as steps by your tracker. The instructions @WendyB provided will definitely help you. If that is not the case or if you experience this again, let me know. 

 

Catch you latter! 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

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