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New Dashboard is HORRIBLE and KILLS USER EXPERIENCE

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‎03-23-2016 13:43

‎03-23-2016 13:43

Where is the old dashboard ? This new one is HORRIBLE . 

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8 REPLIES 8

‎03-23-2016 14:27

‎03-23-2016 14:27

The old one was removed over a year ago.

 

 

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Wendy | CA | Moto G6 Android

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‎03-23-2016 14:45

‎03-23-2016 14:45

Hi, @PaulNYC , are you talking about the web based dashboard or one of the app ones?

Sense, Charge 5, Inspire 2; iOS and Android

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0 Votes

‎03-24-2016 04:23

In response to WendyB

‎03-24-2016 04:23

Not sure about PaulNYC but I am using the web based one and it seems to be broken. Most tiles will not load and just have a spinning circle that never loads.

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‎03-24-2016 13:16

‎03-24-2016 13:16

@PaulNYC wrote:

Where is the old dashboard ? This new one is HORRIBLE . 

@PaulNYC the new dashboard was a hot topic a year ago when it appeared. Don't like it much, but I've gotten used to it.

Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze

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‎03-24-2016 18:23

‎03-24-2016 18:23

I've noticed certain browsers work better than others.  If your tiles are not loading, try a different browser.  Worked for me!  I am on Firefox.

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‎03-24-2016 18:43

In response to vbs427

‎03-24-2016 18:43

Firefox here also, but I've also tried Chrome, Edge, and Opera. All show the same. A few tiles load but all the rest just show a spinning circle, or are blank. This only started within the last week. Before that, the web based Fitbit Connect worked fine in FF and Chrome on Windows 10 for the previous year (pre-release and final release)

 

  My guess is they have changed something to make it more "app" friendly that has broken the browser rendering. Just a guess as I am certainly no geek. I just want my FitBit page to load in FF or another browser.

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‎03-24-2016 23:44 - edited ‎03-24-2016 23:45

In response to grs999

‎03-24-2016 23:44 - edited ‎03-24-2016 23:45

no problem with Opera Chromium, FF and Microsoft Edge.

as you have the problem with all your browsers, i think something on your PC or network configuration is wrong, and locks the rendering.

can you try on another PC ?

 

the Dashboard has not been updated since nearly one year.

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‎03-26-2016 16:19

In response to SunsetRunner

‎03-26-2016 16:19

As an update from my comments. The web based dashboard started displaying just fine again on my system. I made no changes or updates of anything but MS automatically put in an update to

Update for Microsoft Visual C++ 2012 Update 4 Redistributable Package (KB3119142)

so maybe that was the problem before. At any rate the dashboard is fine now.

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