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No longer auto reading elliptical workout. Doesn't count high cardio weight

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‎06-20-2016 08:37

‎06-20-2016 08:37

Ever since the "new" dashboard came out it no longer automatically reads it as an elliptical workout. Just active minutes. I also do a high cardio weight training workout. It does not even register as active minutes.
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2 REPLIES 2

‎06-20-2016 08:38

‎06-20-2016 08:38

Sorry I forgot to mention this is the fitbit surge
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‎07-31-2016 15:02

In response to LilTMin

‎07-31-2016 15:02

It's great to see you in the Community @LilTMin! This sounds odd. To ensure that your tracker is working correctly, please restart your tracker to do so press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim.

 

Then, let go of the buttons. After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on.

 

I hope this helps keep me posted! 🙂 

 

Lucy | Community Moderator, Fitbit

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