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Only getting 12hrs of battery life

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‎01-17-2017 21:17

‎01-17-2017 21:17

Can anyone help. I had my Surge off last week due to a rash I had n now not getting any more then 12hrs of battery life before it is dead again n back on charge...

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1 BEST ANSWER

Accepted Solutions

‎01-18-2017 02:08

‎01-18-2017 02:08

Clean the contacts

http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
1 REPLY 1

‎01-18-2017 02:08

‎01-18-2017 02:08

Clean the contacts

http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer