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Recording steps while i'm sitting

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‎01-03-2016 01:02 - last edited on ‎01-04-2016 07:05 by Moderator Alum

‎01-03-2016 01:02 - last edited on ‎01-04-2016 07:05 by Moderator Alum

Hi

My Fitbit surge measure Steps OK at the beginning of the day, then it change from 600 Steps to 4600 Steps while im sitting in a chare.

Whats wrong?

Regards

Tom Tøge

 

Moderator edit: updated subject for clarity

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‎01-05-2016 07:43

‎01-05-2016 07:43

@ttoege Welcome to the Fitbit Community! It's great to have you here! It's weird that your Surge tracks steps while it's sitting and not being used. I recommend restarting your tracker so it refreshes itself internally and track your information when it should. After this, sync your tracker and test its behavior within the next 24 hours.

 

Keep me posted after the test and we'll see from there! Smiley Happy

JuanJo | Community Moderator

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