10-25-2016 23:12
10-25-2016 23:12
Hi, we all are aware of the design issues on the fitbit surge (bubbling, cracking,...) after about 6 months
so in warranty they change your surge, but after warranty, well, we all know the story 🙂 , you are stuck with a verry expensive watch..
anyway, on ALI they offer a replacement band :
any tried that yet? is it better then the original fitbit one? is it lasting longer then 6 months?
thnx
10-26-2016 08:39
10-26-2016 08:39
Just ordered mine last nite throug aliexpress although not inpressed with reviews on company. hopefully will get what I ordered only out 18 USD if not. Like everyone else not inpressed with Fitbit's commitment on quality. I do like all the features of the surge just not the craftmanship. have been a prime member since 2014 not sure how much longer. Thanks for the response.
11-05-2016 08:29
11-05-2016 08:29
Hey, @NoFate, @Jerry112014! It is nice to have you here. Thanks for sharing this information with us, it is very interesting. I'm sorry if you had bad experiences with us before and please know that we are currently working to give you better quality of all products.
Let us know how it goes and make sure to be able to change the band as the Surge is a one piece equipment and it is very hard to separate the pieces.
Keep us updated!