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Replacement Surge

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‎01-12-2016 18:37

‎01-12-2016 18:37

Got a replacement sent to me, and want to sync to existing account? The surge itself is asking me to create an account, and get the app. Cannot do this because my email is already on an account?
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‎01-12-2016 18:42 - last edited on ‎03-30-2016 11:05 by Moderator Alum

‎01-12-2016 18:42 - last edited on ‎03-30-2016 11:05 by Moderator Alum

Hi @bmlarge. Set it up as a replacement tracker using your existing email address.

 

View best answer in original post

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‎01-12-2016 18:42 - last edited on ‎03-30-2016 11:05 by Moderator Alum

‎01-12-2016 18:42 - last edited on ‎03-30-2016 11:05 by Moderator Alum

Hi @bmlarge. Set it up as a replacement tracker using your existing email address.

 

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‎01-14-2016 10:03

In response to SunsetRunner

‎01-14-2016 10:03

Thanks for the help, got it and back in action!

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‎08-30-2016 06:46

In response to SunsetRunner

‎08-30-2016 06:46


This information is very useful, I manage to setting up my replacement Surge.

Thank you.Nona

Nona Kaprilova
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‎09-04-2016 08:09 - last edited on ‎01-23-2026 11:03 by Fitbit Moderator

In response to Nona1

‎09-04-2016 08:09 - last edited on ‎01-23-2026 11:03 by Fitbit Moderator

@Nona1 Welcome to the Fitbit Community! I'm very glad to hear that your Surge is now set up and working fine and that you are enjoying it! I own a Surge as well, it's a great device.

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want!

See you around! Smiley Very Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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‎09-27-2016 22:21

‎09-27-2016 22:21

I want to replacement of surge its battery drained in just 4 hours without using gps, notification, all day sync , and fitbit team not reply of my mail for replacement my surge is in under warranty

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