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Someone elses calories on my account

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‎12-09-2016 14:35

‎12-09-2016 14:35

Just logged onto my fitbit app and someone elses food log is on my account its giving me a full list of how many calories iv had in last few weeks and what iv ate but its not me iv never logged food..... help

Best Answer
2 REPLIES 2

‎12-09-2016 15:24

‎12-09-2016 15:24

Please contact support so the can look into your account

Contact Support
http://help.fitbit.com/?cu=1

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎12-10-2016 09:30

In response to WendyB

‎12-10-2016 09:30

If not already done, to be on the safe side, possible to do a full system scan with the antivirus installed to ensure the computer is virus free.

 

Never use a public computer to login to any accounts (as not known if its really safe to use), or connecting to the internet in places where wifi isn't password protected as possible 'hackers' can monitoring the open wifi networks..

 

The password of your fitbit account can be changed on the edit profile page:

 

https://www.fitbit.com/user/profile/edit

 

 

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