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Steps disappear next day

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‎08-02-2017 11:20

‎08-02-2017 11:20

Why do some of my steps disappear from my total the next day.  My goal is 12,000, but most of the time I am over as much as double.   Next day I have a lot of steps disappear!!!!😕

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‎08-02-2017 18:46

‎08-02-2017 18:46

daily step totals reset each night at midnight.

To see your cumulative totals be sure to sync to your mobile daily and you can see previous days totals by swiping back on the activities screens. Weeks activities and totals are available in the weeks activity screen at fitbit.com - click each of the grey'd icons in the block to change to distance, calories or flights. Hover over the tile and click >see more to see individual activity histories. Enjoy!

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Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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‎05-17-2019 04:16

In response to wmchapman

‎05-17-2019 04:16

Each night I go to bed with over 14,000 steps and the next day the screen shows 0 for the previous day. This just started 4 days ago after I accepted a “ work week challenge”. 

 

I have ave screen shots if my steps before midnight then 0 after midnight. 

 

So frustrating. 

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