Stride Length not automatically adjusted?

[Gelunox]

According to the Win10 Fitbit App my stride length should be automatically adjusted after each walk/run:

However, it doesn't. Not even when I turn Auto on, it'll just be off again when I check back in the app later.

I've calculated (walk length divided by steps) the stride lengths of the walking exercises I've done since I got my surge and my latest walk had a stride length of 74.4cm while the average of all walks is 76.6cm. So why hasn't the value hanged?

Furthermore, the website settings doesn't mention this and I can't even find stride length anywhere on the android app (on a side note: it would be really nice if there was a bit more consistency across the different fitbit applications).

[MikeF]

Interesting!

I've never heard of this, I'm afraid, so it must be a Windows 10 only thing. It makes sense as an idea but I didn't realise they'd actually out it in place. Perhaps posting this on the Windows forum will get a better response for you.

[SunsetRunner]

No idea where that is in Windows 10, unless you're referring to the phone app?

[Gelunox]

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@SunsetRunner wrote:

No idea where that is in Windows 10, unless you're referring to the phone app?

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Fitbit App for Windows 10 -> Account -> Advanced Settings -> Stride Length

[RickyFitbit]

Hi everyone! @Gelunox You're seeing the stride length feature for Surge...already! The feature is designed to use your Surge's GPS to provide a more accurate stride length. However, there is currently an issue preventing this feature from working as intended. We plan to have an app update that will resolve this issue. Once we have more information, we'll definitely let you know.

If you have any further questions, please let me know! 

[kaneco]

I agree, turn on the automatic and sync with my iphone gps. the stride length never changes. Its on, green when I check back. I walk not run. I also sync sometimes with Map My Walk. last time I was one mile shorter with my fit bit than Map my walk.  4.4 miles with fitbit, 5.62 miles with map my walk

[awolfe]

Is this bug still there? I just went for a run with my Inspire HR and the Fitbit app with GPS tracking where the app is set to automatically update my stride length. I didn't see my stride length change before or after the run.

[ScottIrwin]

I have the same issue on the iOS app. My Fitbit tracks my distances as 20-30% further than what they actually are. When I try to set my stride automatically it just turns itself off immediate after exiting the stride length settings. When I set my stride as what I calculated it to be it doesn’t use it. My Fitbit is still terribly innaccurate. I wouldnt hesitate to sell it and buy a Garmin but it was a gift.