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Surge GPA doesn't show correct distance.

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‎06-12-2017 09:03 - last edited on ‎06-16-2017 07:37 by Moderator Alum

‎06-12-2017 09:03 - last edited on ‎06-16-2017 07:37 by Moderator Alum

The Surge doesn't show the correct distance useing the GPS on my bike rides:

 

Moderator edit: Clarified subject

Surge 9.7 milesGoogle Maps 11.6 miles

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‎06-16-2017 07:36

‎06-16-2017 07:36

Halo, @randoz thanks for stopping by! Thank you for your participation in the forums! Smiley Happy

 

When  using GPS on your Surge to track your activities please take in count that you need to see if it is connecting properly. If the GPS signal is lost, rest assured that your Fitbit tracker or phone continually  will search for a GPS signal as long as the exercise is in progress. You might have to take in count that the environment you are in can affect the signal strength of GPS. Smiley Wink

 

For example, if you are running in an urban environment with many tall buildings (as you already know), it may take your Surge tracker several seconds to get a fix. For best results, wait for your Fitbit to find the signal before you start your workout. You can also restart your Surge in case that it is having hard time connecting and give it a shot.

 

I'll be around, please keep me posted! Cat Happy

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