01-11-2017 10:58
01-11-2017 10:58
Hi, I just want to know if Fitbit has a leather band for Surge watch. Regards
01-11-2017 12:02
01-11-2017 12:02
I'm afraid not. You can not change the band on the Surge as the tracker is built into it.
01-11-2017 12:49
01-11-2017 12:49
Hi Steve, the band is breaking off and it's looking shocking. Please see the pictures that I uploaded, is Fitbit rcommendation that I go and buy another watch? There must be something that can be done to resolve this issue. Regards
01-11-2017 13:02
01-11-2017 13:02
If you are still within warranty then fitbit will normally replace the Surge. The warranty runs for 2 years in Europe, 1 year elsewhere.
If you are within warranty then you can contact customer support via http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs&co=US
11-12-2017 17:28
11-12-2017 17:28
I am also looking for a surge leather watch band, the rubber one is uncomfortable, did you find a leather replacement
mark
11-13-2017 01:37 - edited 11-13-2017 01:38
11-13-2017 01:37 - edited 11-13-2017 01:38
@Saveus Amazon and E-bay sell Aftermarket replacement bands (but I don't think any are leather). Also. YouTube has "How to" video's to show how to change the band. FYI. The Surge has been discontinued and replaced by the Ionic. Good luck.
12-29-2018 10:14
12-29-2018 10:14
That is not true. You CAN change band, I have changed my surge band a few times, but I really would like a leather band.
12-30-2018 03:00
12-30-2018 03:00
Definitely try contacting Fitbit support as they may be able to help with a replacement.