03-26-2016 13:46
03-26-2016 13:46
Best Answer03-26-2016 15:38
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03-26-2016 15:38
Welcome to the forums @gpmzen
Yes, the Surge is an all in one design and would need to be replaced.
contact customer support at this link - click
There is a phone number for the USA, an online chat option and web based email for those out of the area.
Keep us informed.
Best Answer