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Surge band metal clasp fell off

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‎11-09-2016 13:55

‎11-09-2016 13:55

The metal clasp on the band that holds it in place fell off my surge and I can't find it. Is there anywhere I can buy a new part? What are my options?
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‎11-10-2016 00:47

‎11-10-2016 00:47

You may be eligible for a replacement if you are still within warranty. You can check the warranty terms at www.fitbit.com/returns and you can contact customer support via this link:

 

contact.fitbit.com

 

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