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Surge battery draining

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‎06-05-2017 01:19

‎06-05-2017 01:19

I have seen a lot of topics in Surge Battery draining. I tried few options mentioned but still no luck.

It all started a few days ago.I bought this in December 2016 

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‎06-06-2017 15:07

‎06-06-2017 15:07

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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