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Surge bluetooth classic is not showing on iPhone!!

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‎08-17-2017 11:26

‎08-17-2017 11:26

Hi,

i wanted to control music from my surge! I followed the instructions that said i must pair my surge with my iphone first so i did.

then to put my surge bluetooth classic on "pair" to connect the music so i did that but when im checking on my iphone i clicked on bluetooth icon in setting but still its not showing bluetooth classic?

 

so please advise what is the solution for this issue?

 

thanks 

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1 REPLY 1

‎08-22-2017 13:17 - edited ‎08-22-2017 13:23

‎08-22-2017 13:17 - edited ‎08-22-2017 13:23

How you doing @StanoO? Thanks for stopping by! I appreciate your participation in the forums! Sorry for the time it took me to respond!  Cat Embarassed

 

If you're using a compatible iPhone to sync your Surge, take a look of this master post from @DerrickS, where he gives important information about how to connect Music Control. Smiley Happy

 

In case that you're still having issues with the Bluetooth Classic option in your Surge, please restart your tracker a couple of times, update your Fitbit App to the latest version. Access to your Bluetooth settings to delete Fitbit from there. Reboot your Bluetooth once again and try to reconnect your Fitbit as a replacement device:  iOS: Account > Set up a device > Choose the option replace and follow the steps, once is connected in your Fitbit Account try to connect the Music Control again. 

 

In case that you have more doubts about it, don't hesitate to let me know!

 

I'll be around! Robot wink

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Best Answer