ANSWERED
Accepted Solutions
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Nice to see that you're digging into the Forums @SunsetRunner, let me give you a warm welcome to our Community. 
Can you please restart your Surge a couple of times and give it a try again using any option from the Multi-Sport section. It might be that it was just an issue with the software but I want to make sure that your replacement is working properly; so after doing this keep an eye on any erratic behavior and if this happens again please let me know!
I'll be around! 
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Nice to see that you're digging into the Forums @SunsetRunner, let me give you a warm welcome to our Community.
Can you please restart your Surge a couple of times and give it a try again using any option from the Multi-Sport section. It might be that it was just an issue with the software but I want to make sure that your replacement is working properly; so after doing this keep an eye on any erratic behavior and if this happens again please let me know!
I'll be around!
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hope you’re having an amazing time on the Forums @SunsetRunner! So glad to know that this fixed the issue! Feel free to come back at any time, in case that you have questions about your Fitbit; or you can just hand around, there is plenty information here and new ways to make friends. 
Have you checked our Discussion board? If you're into Fitbit and fitness you may enjoy other users' comments. Check this board Looking for Fitbit Friends? Find some here! And have some fun interacting with other Fitbitters!
Till next time!
Best Answer