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Surge doubles my sleep hours after the Android Update (2.39)

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‎12-18-2016 08:34 - last edited on ‎12-19-2016 09:56 by Moderator Alum

‎12-18-2016 08:34 - last edited on ‎12-19-2016 09:56 by Moderator Alum

When I adjust my sleep the manually due to sleep stopping if I have to get up, the display doubles my hours.  This has recently happen with the new update.


Moderator edit: Clarified subject.

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‎12-19-2016 10:10

‎12-19-2016 10:10

Hey there @ppalmeraz! It's great to see you in the Community. This is a pretty weird thing you getting double readings for your sleep. When was the first time that this happened to you? Have you tried to force quite the App? How are you adjusting/editing  your sleep? All this information is very useful for me to know exactly what is happening with your Sleep Logs. Any other detail will be very appreciated (please include screenshots if you have). Smiley Embarassed

 

Please note that your Surge automatically tracks your sleep, so it should detect when you stop sleeping using the movements on your hand and then automatically transfer those details to the Fitbit App after syncing. Why don't you try to let your Surge detects those changes during night by itself and see if it works for you. Smiley Wink

 

I'll be around in case that you have questions! Heart

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