02-22-2017 20:19
02-22-2017 20:19
I started by cutting down a used bicycle inner tube to 12 inches to extend hole side of watch band. The inner tube has to measure one inch wide when flattened out. I rinsed the inner tube to remove the powdery substance in it. Dry it out. Then carefully push it on the hole side of the band about 2 inches. The further you push it on the better. You will see it is a little work but ends up being a excellent friction fit. Now place watch on your wrist in the desired location. Bring inner tube around through clasp to allow around two inches and cut. While on your wrist mark where you want slot to attach to clasp. I used a leather hole punch to make slot through double layer of inner tube for clasp. I punch two holes small enough to fit width of clasp piece . Then carefully used a sharp exacto knife to cut rubber between holes. You can use rubber cement to close up inner tube end that goes through hasp if you want. . I've used my Surge all day and nothing slipped. Looks sleak.
02-23-2017 04:48
02-23-2017 04:48
Hey @TomPaz. A warm welcome to the Fitbit Community!
Thanks for sharing with us this information, but I think that it's best to contact our Support Team, they can check your information and provide you with the best solution based in your Fitbit warranty, for this type of issues with your band. You can reach them via email, or if you prefer you can chat or calling them at:
Keep me posted with the outcome!
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02-27-2017 20:23
02-27-2017 20:23
Just an update....I've been wearing my Surge full time since my band innovation. It still hasn't failed. No slippage or loosening and no tears.
03-03-2017 10:40
03-03-2017 10:40
Hi there @TomPaz! Thanks for getting back. I really appreciate the feedback that you're providing. It's great to know that this fix worked for you. I try to get users seeks for help with our Support Team first, since it's best to get the warranty options with them before trying anything else!
Have you checked our Discussions board? If you're into Fitbit and fitness you may enjoy other users' comments. Check this board Looking for Fitbit Friends? Find some here! And have some fun interacting with other Fitbitters!
See you around!
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06-26-2017 06:02
06-26-2017 06:02
Can you post some pictures? I would love to see your solution
06-26-2017 14:50
06-26-2017 14:50
Slot is for buckle tongue. I cut mine kind of sloppy. Hope you do better .
Rubber glue can be used inside tube to flatten it out.
06-26-2017 14:52
06-26-2017 14:52
Rubber glue can be used inside tube to flatten it out.
Slot is for buckle tongue. I cut mine kind of sloppy. Hope you do better .
Rubber glue can be used inside tube to flatten it out.