06-20-2017 14:16
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06-20-2017 14:16
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I just received a Surge hand me down. How do I get it to sync? My friend deactivated it from her phone.

06-20-2017 15:56
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06-20-2017 15:56
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Here's the manual @BearsWin : Link
Welcome aboard - what a great friend.
go to fitbit.com/setup in your mobile's browser and it will lead you to the App, install the App and follow the set up as a new user dialog. Come on back if you hit any snags, hey, come back anyway and share your experience, glad to see you.
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
06-23-2017 07:52
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06-23-2017 07:52
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A warm welcome to our Fitbit Community family @BearsWin! Hi @wmchapman, excellent information! Thanks a lot!
Congrats on your new Surge, it's always great to have new members here! I noticed that @BearsWin has offered a few suggestions to help resolve your issue. If so, I invite you to mark this post as the solution. Marking posts as solutions is a great way of thanking another community member, while also highlighting their solution; so that it may be discovered more easily by other community member's facing the same questions or issues as you. You can read more about Accepted Solutions
If this didn't resolve your inquiry, I’ll be more than glad to lend you a hand with that!
Please keep me posted!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

