Surge is not showing up in list of bluetooth devices and not synching since

[laks_pupp]

Hello,

Earlier Surge was connected to my Moto G3 as Surge Classic and was getting synced with App through out the day. 

But all of sudden , it stopped synching and showing incorrect time. As per suggestions from the forum, i tried restarting and removed the device from app. But now, am unable to add the device to app. Its not getting shown in the list of bluetooth devices to pair. Looks like its a problem with bluetooth on the surge. 

Can some one suggest how to get this fixed. 

[RobertoME]

Hello @laks_pupp, welcome aboard to our Community. Note that the Surge syncs thought he app only and not through your Bluetooth settings. If you need to pair your tracker again, I believe this other post I suggested to other user before, might come handy to pair your tracker again. (Refers to the second part of the post, where I mentioned the Android app as the first are the steps for PC.)

Hope this helps and let me know if you have more questions, I'll be around.