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Surge is still not swiping

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‎05-03-2017 08:05

‎05-03-2017 08:05

I have tried everything that I could find for correcting the not swiping issue. Turned on and off multiple times, disconnected the Bluetooth pairing and re-paired with my phone, etc. The only help I received from the Fitbit help was to turn it on and off again. My Surge is only 5 months old and I am not impressed. Does anyone have anything new that I can try?

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‎05-03-2017 12:14

‎05-03-2017 12:14

How you doing my friend @AlMarti? Welcome to the Forums! Smiley Happy

 

Thanks for sharing your feedback, it's of great help. Sorry about your Surge. We strive for excellent customer service, and customer satisfaction remains our number one goal; we're always trying to get better options for you. I've also sent you a PM, please keep an eye in your inbox!


I'll be around. Thanks for your participation in the community! Woman Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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